TabaPay
Status
Environment
SandboxUATProduction USE1Production USE2
✔ OK✔ OK✔ OK✔ OK

RegionResponse TimeResponse Times RangeHighest Response TimeErrors
Last TestLast 15 minutesAverage2505007501000OtherDate/TimeResponse TimeDate/Time LastErrorSC Error
USE112/10/2023 01:44:010 ms219 ms87 %12 %0 %0 %0 %12/02/2023 14:10:1615204 ms06/16/2023 15:36:01168685378711
USE212/10/2023 01:44:06161 ms166 ms99 %0 %0 %0 %0 %09/06/2023 03:56:1610163 ms06/22/2023 15:14:19168685437313

At the Web ServerAverage Response TimeWorst
Create Transaction API~600 milliseconds
Create Transaction API with Galileo~1200 milliseconds
Create Transaction API using RTP~2000 milliseconds>5000 milliseconds
Query Bank<100 milliseconds
Query Card<100 milliseconds
Query Card with AVS~1000 milliseconds
Accounts<100 milliseconds
Accounts with Duplicate Card Checks<100 milliseconds

NetworkAverage Response Time
Visa DEX<1 second
Visa Direct<1 second
MasterCard MIP DMS<1 second
MasterCard MIP SMS<1 second
MasterCard Send<1 second

Realtime (Unedited) Outage Alerts
Before shown below in the SLA / Outages Table
Incident (GMT)Incident Description
DateTime
11/27/23
11/28/23		19:20
02:55		Sandbox/UAT Database Down
11/03/2317:39 - 17:45RTP Outage -TCH: extreme network latency
INC0280109
10/31/2314:17-14:18AWS Network Outage
10/18/2310:30-10:31AWS Outage
10/17/2314:39-14:50AWS Outage
10/07/2310:06-10:31MasterCard MIP Maintenance
09/22/2307:46-08:01Pulse Outage
09/11/2319:17-19:26AWS Outage
09/10/2306:09-15:32Sporadic RTP Outage
THC Maintenance
Release 3.0
09/09/2318:48-19:06Sporadic AWS Outage
09/09/2318:04-18:12Accel Outage
09/03/2317:41-17:42AWS Outage
08/25/2308:56 and 09:04STAR Outage
08/23/2316:01-16:02AWS Outage
08/19/2300:00-00:19Visa Outage
08/18/23
to
08/20/23		08/18 11:45
to
08/20 07:32		Some Network Pulls and AVS
08/03/2317:01-17:02AWS Outage
08/02/2308:05-08:36STAR
07/23/2312:16-12:54MasterCard
07/19/2308:02-08:03STAR
07/19/2303:40-03:49STAR
INC013837297
07/19/23around 02 hr-03:27Visa CrossBorder RC=96
07/12/2314:02AWS USE1 Outage
07/12/2319:40AWS USE1 Outage
06/26/2323:18-ongoingSome Network Pulls
06/21/2319:50-20:09MasterCardSend
INC000000315549
06/21/2305:09-05:36Some Network Pulls and AVS
06/12/2308:28-08:48STAR
06/08/2318:10-18:42Visa Direct
05/31/2308:02-08:36STAR
05/29/2305:38-05:39
08:48-08:50		Visa
05/25/2023 20:28 RS2
05/24/202309:10-09:23VisaDirect
2000210148
05/22/2305:45-05:47
09:37-09:39		Visa
04/23/202314:59-16:11MaterCard Send
INC000000303058
03/24/202304:01-04:03AWS Outage
03/09/2023around 06:30Network Pulls
03/08/2023around 20:40AWS Internet Issue
03/07/2023around 21:34MasterCardSend
03/07/202311:43-12:07RTP - CBW Bank Issue
03/05/202307:09-07:21STAR
03/03/202303:48-03:52VisaDirect
2000021555
03/01/202302:13-02:16MasterCardSend
INC000000288408
02/24/2023around 21:50RS2
02/23/2023around 19:15Visa DEX
02/22/2023around 20:00AWS Internet Issue
02/21/2023around 15:30Visa DEX
02/18/2023around 00:00RTP Failures
02/17/202318:30-20:00
02/17/2023Morning till 16:15
02/14/202313:41-13:45Pull and AVS outage
02/10/202319:30-20:00AWS Outage
02/09/202319:30-20:30MasterCardSend
02/08/20238:17amMoneySend
02/03/202317:20-18:00 22:45-23:30Visa Direct
01/29/2023morningSTAR
01/27/2023morningSTAR
01/14/202318:02-18:22RTP

SLA / Outages
Date (GMT)Time (GMT)ReasonRate
StartEnd
10/24/2020 17:45 to 10/29/2020Network: Visa Direct Lingering Minimal UNKNOWNs
10/22/2020 to 10/24/2020 17:45Network: Visa Direct) Issues
Visa migrated from Akamai to CloudFlare
09/17/2020MorningNetwork Pulls
External 3rd Party Vendor Configuration Issues
09/12/202021:30Network Pulls
08/30/2020MorningNetwork: Visa Direct Pull and Push
And Some Network Pulls
08/30/202011:4512:08Network: Visa Direct873
08/30/202010:1112:46Network: Pull720
08/28/202020:5520:58Network: Visa Direct69
08/28/202015:0416:35Network: MasterCard Send
INC000000120854		212
08/27/202004:3604:39Network: MasterCard Send
INC000000120462		22
08/21/202002:2202:23Network: Visa Direct28
08/20/202004:4504:47Network: Visa Direct125
08/19/202015:5215:53Network: Visa Direct90
08/18/202020:3220:33Network: Visa Direct108
08/18/202008:4108:41Network: Visa Direct7
08/18/202002:1902:21Network: MasterCard Send6
08/17/202019:1519:16Network: Visa Direct49
08/17/202016:4216:42Network: Visa Direct16
08/17/202004:1804:25Network: MasterCard Send
INC000000119311		83
08/17/202000:1200:12Network: Visa Direct5
08/16/202014:5616:48Network: Accel108
08/14/202005:4106:01Network: Visa Direct38
08/14/202004:1104:12Network: MasterCard Send11
08/13/202004:3304:34Network: MasterCard Send9
08/11/202017:1017:10Network: Pull15
08/09/202014:3114:43Network: Visa Direct8
08/08/202023:0423:21Network: Visa Pull265
08/07/202006:0506:06Network: Visa Direct39
08/03/202008:4808:49Network: Visa Pull12
08/03/202005:3705:38Network: Visa Pull16
08/02/202004:3604:36Network: MasterCard Send5
08/02/202002:2802:28Network: MasterCard Send7
07/14/202010:5911:03Network: MasterCard Send
INC000000113329		32
06/30/202012:5412:59Network: Visa Direct13
06/28/202012:2312:24Network: Visa Direct17
06/25/202014:0814:26Network: MasterCard Send
INC000000110249		146
06/23/202014:0514:06Network: Visa Direct59
06/23/202005:0405:11Network: MasterCard Send27
06/21/202015:3115:36Network: MasterCard Send80
06/21/202011:2311:39Network: MasterCard Send7
06/19/202021:0921:12Network: MasterCard Send13
06/19/202020:1420:21Network: MasterCard Send38
06/19/202018:1418:25Network: MasterCard Send91
06/19/202007:1707:20Network: MasterCard Send32
06/18/202016:3116:48Network: MasterCard Send
INC000000109078		Lots of Status: UNKNOWN
Due to Long Delays in Response
06/17/202023:2223:25Network: MasterCard Send4
06/17/202018:0618:59Network: MasterCard Send
INC000000108829		91
06/15/202014:5515:02Network: Pull10
06/12/202017:2517:37Network: MasterCard Send18
06/12/202007:0107:02Network: Pull105
06/07/202016:3016:37Network: MasterCard Send6
06/06/202017:3017:30Network: MasterCard Send7
06/06/202017:0217:03Network: MasterCard Send6
06/04/202007:1308:41Network: MasterCard Send16
06/03/202021:4321:45Network: MasterCard Send23
06/03/202019:1919:22Network: MasterCard Send6
05/26/202023:4023:42Network: Pull162
05/26/202017:5017:53Network: Pull168
05/22/202015:0515:06Network: MasterCard Send47
05/20/202013:0413:08Network: Pull23
05/19/202018:0318:19Network: MasterCard Send14
05/15/202015:0217:36Network: MasterCard Send21
05/14/202018:2018:28Network: MasterCard Send21
05/14/202016:0016:01Network: MasterCard Send5
05/14/202004:5504:56Network: MasterCard Send9
05/13/202018:5018:51Network: MasterCard Send4
05/10/202002:4903:15Network: Visa Direct
INC#9440732		573
05/06/202005:3605:43Network: MasterCard Send40
05/04/202017:2217:22Network: Visa Direct15
05/02/202002:5803:00Network: Visa Direct7
05/01/202015:0115:01Network: Visa Direct4
04/30/202020:2320:24Network: MasterCard Send13
04/23/202001:5906:58Network: MasterCard Send50
04/18/202000:3900:39Network: Visa Direct5
04/17/202009:1812:24Network: MasterCard Send
INC000000099680		296
04/17/202008:0408:04Network: Pull184
04/13/202019:0619:30Network: MasterCard Send12
04/12/202014:4314:48Network: MasterCard Send34
04/11/202011:5111:57Network: MasterCard Send4
04/09/202019:0119:08Network: Visa Direct458
04/07/202015:0115:04Network: Pull142
04/07/202012:3412:48Network: Visa Direct277
04/07/202008:0208:03Network: Pull34
04/06/202019:2319:24Network: MasterCard Send7
04/05/202012:5013:45AWS ELB DNSsporadic
04/03/202013:1113:11Network: Visa Direct4
04/03/202007:1107:11Network: Visa Direct27
04/03/2020Morning PTSandbox - Bad ClientThis is why we block IPs...
04/02/202017:3718:12Network: Pull219
04/02/202007:5707:58Network: Visa Direct12
03/31/202007:3607:38Network: Visa Direct455
03/29/2020Morning PTSandbox - Bad ClientThis is why we block IPs...
03/28/202010:5911:01Network: MasterCard Send8
03/27/202001:2001:23Network: Visa Direct49
03/26/202008:0108:02Network: Visa Direct110
03/26/202003:0703:07Network: Visa Direct10
03/24/202021:1921:58Network: Visa Direct6
03/22/202013:3113:31Network: MasterCard Send2
03/21/202013:0313:03Network: MasterCard Send4
03/20/202013:2413:27Network: MasterCard Send5
03/17/202004:0612:50Network: MasterCard Send44
03/16/202010:5812:58Network: MasterCard SendThousands
03/15/202005:0805:09Network: MasterCard Send14
03/12/202015:4916:45Network: STAR480
03/07/202003:2903:29Network: MasterCard Send11
03/07/202003:1803:19Network: MasterCard Send21
03/03/2020Morning PSTBad ClientThis is why we block IPs...
03/02/202022:4422:45Network: Visa Direct9
03/02/202010:3010:35Network: Pull233
03/01/2020Morning PSTNetwork: MasterCard Send
INC000000091644		Hundreds
02/28/202020:3420:37Network: MasterCard Send65
02/28/202018:0318:05Network: MasterCard Send68
02/28/202005:1705:18Network: MasterCard Send14
02/24/202009:3409:34Network: Pull17
02/20/202014:1714:19Network: Visa Direct152
02/16/202010:1810:18Network: Pull47
02/16/202004:3604:36Network: Pull6
02/15/202023:1723:18Network: Pull13
02/13/202001:3301:37Network: MasterCard Send14
02/12/2020
02/13/2020		23:29
01:12		Network: Accel126
02/12/202023:0723:44Network: MasterCard Send152
02/11/202023:4023:55Network: Visa Direct5
02/11/202010:3410:35Network: Visa Direct8
02/10/202010:0710:12Network: Visa Direct16
02/07/202017:4317:44Network: Visa Direct70
02/07/202016:1916:33Network: Accel76
02/07/202009:5311:20Network: Visa Direct10
02/06/202019:0719:08Network: Visa Direct40
02/06/202017:4117:42Network: Visa Direct176
02/06/202005:3905:59Network: MasterCard Send11
02/05/202018:0918:50Network: Visa Direct5
02/01/202005:3605:36Network: MasterCard Send5
01/30/202022:2622:27Network: MasterCard Send7
01/30/202005:4405:45Network: MasterCard Send13
01/29/202005:3605:38Network: MasterCard Send15
01/28/202005:1905:21Network: MasterCard Send22
01/27/202017:4817:50Network: MasterCard Send76
01/25/202015:0315:04Network: Visa Direct11
01/24/202006:3806:45Network: Visa Direct116
01/23/202020:0923:20Network: MasterCard Send12
01/22/202006:3806:45Network: Visa Direct116
01/21/202020:4521:02Network: Visa Direct311
01/17/202003:2103:25Network: MasterCard Send48
01/16/202005:2305:25Network: MasterCard Send16
01/15/202006:0406:05Network: Visa Direct9
01/01/2020
01/02/2020		07:59
08:11		Network: MasterCard Send
INC000000079029		Hundreds
10/05/201902:0202:11Bad ClientThis is why we block IPs...

Only high number of failures in a certain period of time are shown above...

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