Environment | |||
---|---|---|---|
Sandbox | UAT | Production USE1 | Production USE2 |
✔ OK | ✔ OK | ✔ OK | ✔ OK |
Region | Response Time | Response Times Range | Highest Response Time | Errors | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Last Test | Last 15 minutes | Average | 250 | 500 | 750 | 1000 | Other | Date/Time | Response Time | Date/Time Last | Error | SC Error | |
USE1 | 01/15/2025 08:14:01 | 199 ms | 214 ms | 90 % | 9 % | 0 % | 0 % | 0 % | 08/24/2024 03:17:24 | 23557 ms | 08/24/2024 03:19:31 | 1686853787 | 12 |
USE2 | 01/15/2025 08:14:06 | 161 ms | 165 ms | 99 % | 0 % | 0 % | 0 % | 0 % | 08/24/2024 07:00:23 | 17348 ms | 06/22/2023 15:14:19 | 1686854373 | 13 |
At the Web Server | Average Response Time | Worst |
---|---|---|
Create Transaction API | ~600 milliseconds | |
Create Transaction API with Galileo | ~1200 milliseconds | |
Create Transaction API using RTP | ~2000 milliseconds | >5000 milliseconds |
Query Bank | <100 milliseconds | |
Query Card | <100 milliseconds | |
Query Card with AVS | ~1000 milliseconds | |
Accounts | <100 milliseconds | |
Accounts with Duplicate Card Checks | <100 milliseconds |
Network | Average Response Time |
---|---|
Visa DEX | <1 second |
Visa Direct | <1 second |
MasterCard MIP DMS | <1 second |
MasterCard MIP SMS | <1 second |
MasterCard Send | <1 second |
Realtime (Unedited) Outage Alerts Before shown below in the SLA / Outages Table | ||
---|---|---|
Incident (GMT) | Incident Description | |
Date | Time | |
01/04/2025 | 22:45-22:53 23:16-23:19 | Visa SMS only |
01/03/2025 | 12:03-14:08 | THC RTP - sporadic unknowns |
12/21/2024 | 02:30-02:35 | Visa SMS - Single Link |
11/25/2024 | 07:16-07:17 | USE2 Networking issue (unknowns) |
11/20/2024 | 15:36-… | STAR/Accel INC017284870 |
11/19/2024 | 02:59-03:03 | USE1/USE2 Networking issue (unknowns) |
11/14/2024 | 01,02,03 Hours | USE1/USE2 Networking issue (unknowns) Small Blips |
11/14/2024 | 01:02-01:04 | Sacramento Data Center Internet Disruption CHG#31906 |
11/10/2024 | 15:22-15:29 | RTP (TCH) |
11/10/2024 | 13:31-13:40 22:31-22:32 | USE1 Networking issue (unknowns) |
11/08/2024 | 11:58-12:03 | VisaDirect |
11/04/2024 | 09:20-... Restored | STAR INC017166041 |
10/30/2024 | 10:07-10:11 | Network Blip |
10/29/2024 | 08:06-... Restored | Accel INC017111420 |
10/23/2024 | 12:33-12:47 | Visa Direct |
10/20/2024 | 01:58-01:59 | Visa Network Blip |
10/14/2024 | 08:31-08:32 | Regional Network Blip |
10/11/2024 | 16:08-16:10 | RTP - some timeouts |
10/08/2024 | 15:29-15:30 | DC Blip |
10/01/2024 | 08:29-08:41 | USE2 some timeouts (unknowns) |
09/19/2024 | 17:54-18:15 | USE1/USE2 some timeouts (unknowns) |
08/22/2024 | 00:18-00:48 | USE1 some timeouts (unknowns) |
08/02/2024 | 08:00-08:25 | RTP - some timeouts |
08/02/2024 | 05:55-08:16 | VisaDirect INC18825432 |
08/01/2024 | 18:16-22:09 | MasterCard Send INC000000405545 INC000000405392 |
07/24/2024 | 04:26-04:30 | STAR INC016379581 |
07/09/2024 | 17:34-17:42 | Santa Clara DC Connection |
07/06/2024 | 21:07-21:08 | Sacramento DC Blip |
07/05/2024 | 09:33-09:35 | AWS DataCenter Connection |
07/04/2024 | 19:40-19:41 | AWS DataCenter Connection |
06/30/2024 | 10:46-10:55 | STAR |
iFrames Monitoring (PCI 4.0) | ||
---|---|---|
Date/Time (GMT) | Status | |
01/15/2025 00:00:10 | ✔ OK | ✔ OK |
01/14/2025 00:00:10 | ✔ OK | ✔ OK |
01/13/2025 00:00:10 | ✔ OK | ✔ OK |
01/12/2025 00:00:10 | ✔ OK | ✔ OK |
01/11/2025 00:00:10 | ✔ OK | ✔ OK |
01/10/2025 00:00:10 | ✔ OK | ✔ OK |
01/09/2025 00:00:10 | ✔ OK | ✔ OK |
01/08/2025 00:00:10 | ✔ OK | ✔ OK |
01/07/2025 00:00:10 | ✔ OK | ✔ OK |
01/06/2025 00:00:10 | ✔ OK | ✔ OK |
01/05/2025 00:00:10 | ✔ OK | ✔ OK |
01/04/2025 00:00:10 | ✔ OK | ✔ OK |
01/03/2025 00:00:10 | ✔ OK | ✔ OK |
01/02/2025 00:00:10 | ✔ OK | ✔ OK |
01/01/2025 00:00:10 | ✔ OK | ✔ OK |
12/2024 | ✔ OK | ✔ OK |
11/2024 | ✔ OK | ✔ OK |
10/2024 | ✔ OK | ✔ OK |
09/2024 | ✔ OK | ✔ OK |
08/2024 | ✔ OK | ✔ OK |
07/2024 | ✔ OK | ✔ OK |