Environment | |||
---|---|---|---|
Sandbox | UAT | Production USE1 | Production USE2 |
✔ OK | ✔ OK | ✔ OK | ✔ OK |
Region | Response Time | Response Times Range | Highest Response Time | Errors | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Last Test | Last 15 minutes | Average | 250 | 500 | 750 | 1000 | Other | Date/Time | Response Time | Date/Time Last | Error | SC Error | |
USE1 | 10/18/2024 04:54:01 | 201 ms | 215 ms | 89 % | 10 % | 0 % | 0 % | 0 % | 08/24/2024 03:17:24 | 23557 ms | 08/24/2024 03:19:31 | 1686853787 | 12 |
USE2 | 10/18/2024 04:54:06 | 162 ms | 166 ms | 99 % | 0 % | 0 % | 0 % | 0 % | 08/24/2024 07:00:23 | 17348 ms | 06/22/2023 15:14:19 | 1686854373 | 13 |
At the Web Server | Average Response Time | Worst |
---|---|---|
Create Transaction API | ~600 milliseconds | |
Create Transaction API with Galileo | ~1200 milliseconds | |
Create Transaction API using RTP | ~2000 milliseconds | >5000 milliseconds |
Query Bank | <100 milliseconds | |
Query Card | <100 milliseconds | |
Query Card with AVS | ~1000 milliseconds | |
Accounts | <100 milliseconds | |
Accounts with Duplicate Card Checks | <100 milliseconds |
Network | Average Response Time |
---|---|
Visa DEX | <1 second |
Visa Direct | <1 second |
MasterCard MIP DMS | <1 second |
MasterCard MIP SMS | <1 second |
MasterCard Send | <1 second |
Realtime (Unedited) Outage Alerts Before shown below in the SLA / Outages Table | ||
---|---|---|
Incident (GMT) | Incident Description | |
Date | Time | |
10/08/2024 | 15:29-15:30 | DC Blip |
10/01/2024 | 08:29-08:41 | USE2 some timeouts (unknowns) |
09/19/2024 | 17:54-18:15 | USE1/USE2 some timeouts (unknowns) |
08/22/2024 | 00:18-00:48 | USE1 some timeouts (unknowns) |
08/02/2024 | 08:00-08:25 | RTP - some timeouts |
08/02/2024 | 05:55-08:16 | VisaDirect INC18825432 |
08/01/2024 | 18:16-22:09 | MasterCard Send INC000000405545 INC000000405392 |
07/24/2024 | 04:26-04:30 | STAR INC016379581 |
07/09/2024 | 17:34-17:42 | Santa Clara DC Connection |
07/06/2024 | 21:07-21:08 | Sacramento DC Blip |
07/05/2024 | 09:33-09:35 | AWS DataCenter Connection |
07/04/2024 | 19:40-19:41 | AWS DataCenter Connection |
06/30/2024 | 10:46-10:55 | STAR |
iFrames Monitoring (PCI 4.0) | ||
---|---|---|
Date/Time (GMT) | Status | |
10/18/2024 00:00:10 | ✔ OK | ✔ OK |
10/17/2024 00:00:10 | ✔ OK | ✔ OK |
10/16/2024 00:00:10 | ✔ OK | ✔ OK |
10/15/2024 00:00:10 | ✔ OK | ✔ OK |
10/14/2024 00:00:10 | ✔ OK | ✔ OK |
10/13/2024 00:00:10 | ✔ OK | ✔ OK |
10/12/2024 00:00:10 | ✔ OK | ✔ OK |
10/11/2024 00:00:10 | ✔ OK | ✔ OK |
10/10/2024 00:00:10 | ✔ OK | ✔ OK |
10/09/2024 00:00:10 | ✔ OK | ✔ OK |
10/08/2024 00:00:10 | ✔ OK | ✔ OK |
10/07/2024 00:00:10 | ✔ OK | ✔ OK |
10/06/2024 00:00:10 | ✔ OK | ✔ OK |
10/05/2024 00:00:10 | ✔ OK | ✔ OK |
10/04/2024 00:00:10 | ✔ OK | ✔ OK |
10/03/2024 00:00:10 | ✔ OK | ✔ OK |
10/02/2024 00:00:10 | ✔ OK | ✔ OK |
10/01/2024 00:00:10 | ✔ OK | ✔ OK |
09/30/2024 00:00:10 | ✔ OK | ✔ OK |
09/29/2024 00:00:10 | ✔ OK | ✔ OK |
09/28/2024 00:00:10 | ✔ OK | ✔ OK |
09/27/2024 00:00:10 | ✔ OK | ✔ OK |
09/26/2024 00:00:10 | ✔ OK | ✔ OK |
09/25/2024 00:00:10 | ✔ OK | ✔ OK |
09/24/2024 00:00:10 | ✔ OK | ✔ OK |
09/23/2024 00:00:10 | ✔ OK | ✔ OK |
09/22/2024 00:00:10 | ✔ OK | ✔ OK |
09/21/2024 00:00:10 | ✔ OK | ✔ OK |
09/20/2024 00:00:10 | ✔ OK | ✔ OK |
09/19/2024 18:45:10 | ✔ OK | ✔ OK |
09/19/2024 18:41:10 | ✔ OK | ✔ OK |
09/19/2024 00:00:10 | ✔ OK | ✔ OK |
09/18/2024 00:00:10 | ✔ OK | ✔ OK |
09/17/2024 00:00:10 | ✔ OK | ✔ OK |
09/16/2024 00:00:10 | ✔ OK | ✔ OK |
09/15/2024 00:00:10 | ✔ OK | ✔ OK |
09/14/2024 00:00:10 | ✔ OK | ✔ OK |
09/13/2024 00:00:10 | ✔ OK | ✔ OK |
09/12/2024 00:00:10 | ✔ OK | ✔ OK |
09/11/2024 00:00:10 | ✔ OK | ✔ OK |
09/10/2024 00:00:10 | ✔ OK | ✔ OK |
09/09/2024 00:00:10 | ✔ OK | ✔ OK |
09/08/2024 00:00:10 | ✔ OK | ✔ OK |
09/07/2024 00:00:10 | ✔ OK | ✔ OK |
09/06/2024 00:00:10 | ✔ OK | ✔ OK |
09/05/2024 00:00:10 | ✔ OK | ✔ OK |
09/04/2024 00:00:10 | ✔ OK | ✔ OK |
09/03/2024 00:00:10 | ✔ OK | ✔ OK |
09/02/2024 00:00:10 | ✔ OK | ✔ OK |
09/01/2024 00:00:10 | ✔ OK | ✔ OK |
08/31/2024 00:00:10 | ✔ OK | ✔ OK |
08/30/2024 00:00:10 | ✔ OK | ✔ OK |
08/29/2024 00:00:10 | ✔ OK | ✔ OK |
08/28/2024 00:00:10 | ✔ OK | ✔ OK |
08/27/2024 00:00:10 | ✔ OK | ✔ OK |
08/26/2024 00:00:10 | ✔ OK | ✔ OK |
08/25/2024 00:00:10 | ✔ OK | ✔ OK |
08/24/2024 00:00:10 | ✔ OK | ✔ OK |
08/23/2024 00:00:10 | ✔ OK | ✔ OK |
08/22/2024 00:00:10 | ✔ OK | ✔ OK |
08/21/2024 00:00:10 | ✔ OK | ✔ OK |
08/20/2024 00:00:10 | ✔ OK | ✔ OK |
08/19/2024 00:00:10 | ✔ OK | ✔ OK |
08/18/2024 00:00:10 | ✔ OK | ✔ OK |
08/17/2024 00:00:10 | ✔ OK | ✔ OK |
08/16/2024 00:00:10 | ✔ OK | ✔ OK |
08/15/2024 15:42:10 | ✔ OK | ✔ OK |
08/15/2024 | ✔ OK | ✔ OK |
08/14/2024 | ✔ OK | ✔ OK |
08/13/2024 | ✔ OK | ✔ OK |
08/12/2024 | ✔ OK | ✔ OK |
08/11/2024 | ✔ OK | ✔ OK |
08/10/2024 | ✔ OK | ✔ OK |
08/09/2024 | ✔ OK | ✔ OK |
08/08/2024 | ✔ OK | ✔ OK |
08/07/2024 | ✔ OK | ✔ OK |
08/06/2024 | ✔ OK | ✔ OK |
08/05/2024 | ✔ OK | ✔ OK |
08/04/2024 | ✔ OK | ✔ OK |
08/03/2024 | ✔ OK | ✔ OK |
08/02/2024 | ✔ OK | ✔ OK |
08/01/2024 | ✔ OK | ✔ OK |
07/31/2024 - 07/06/2024 | ✔ OK | ✔ OK |